publications
2011
Teixeira, J.., Patrício L., Nunes N., & Nóbrega L.
(2011).
Customer Experience Modeling: Designing Interactions for Service Systems.
(
Campos, P.,
Graham N.,
Jorge J. A.,
Nunes N.,
Palanque P. A., &
Winckler M., Ed.).
Human-Computer Interaction – INTERACT 2011, [Acceptance Rate: 28%]. 6949, 136-143.